Shipping Policy
Shipping Policy - The Basics
Last updated: 21/07/2025
At Womack Doggie Delights, we aim to get your doggie treats and goodies delivered to you as quickly and reliably as possible.
Where We Ship
We currently ship to addresses within the UK only.
Processing Time
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Orders are usually processed within 1–3 working days.
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Orders placed on weekends or public holidays will be processed the next working day.
Delivery Options & Rates
Service Estimated Delivery Time Cost
Standard Delivery3–5 working days £3.35
Express Delivery1–2 working days £5.00
Free Local Pickup (from The Big Shop)Available the next day Free
Free UK Standard Delivery on orders over £50!
Local Pickup
If you’re near Ludham in Norfolk, you can choose free collection from The Big Shop during opening hours. You’ll get an email or message when your order is ready to collect.
Packaging
We pack everything carefully to keep your items safe (and tasty!) in transit. Wherever possible, we use eco-friendly or recyclable packaging.
Delays & Issues
While we do our best to ship on time, delays may happen due to courier services or busy periods (e.g. Christmas). If your order is late or missing, please contact us so we can help.
Lost or Damaged Items
If your order arrives damaged or doesn't arrive at all, please contact us within 7 days of the expected delivery date. We’ll do our best to resolve the issue quickly.
Contact Us
If you have questions about shipping or your order, contact us at:
📧 Email: miabandy@womacksdoggiedelights.co.uk
📞 Phone: 07754077705
📍 Or visit us at The Big Shop, Womack Staithe, NR29 5DQ