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Terms & Conditions

Privacy Policy - The Basics

Last updated: 21/07/2025

Welcome to Womack Doggie Delights! These Terms & Conditions apply when you use our website or purchase products from us, either online or in person at The Big Shop in Womack Staithe.

By accessing our website or placing an order, you agree to these terms. If you have any questions, feel free to contact us.

About Us

Womack Doggie Delights
Located at The Big Shop, Womack Staithe, Norfolk
Email: miabandy@womacksdoggiedelights.co.uk
Phone: 07754077705

Products & Descriptions

We do our best to ensure all product descriptions, prices, and images are accurate and up to date. However:

  • Product colours or shapes may vary slightly from what you see on your screen.

  • All treats and food items should be given under supervision and as part of a balanced diet.

If we discover an error in a listing, we reserve the right to cancel or amend your order.

Prices & Payments

  • All prices are shown in GBP (£) and include VAT (if applicable).

  • Payment must be made at the time of ordering.

  • We accept secure online payments via [insert provider(s) – e.g. Stripe, PayPal].

Shipping

Please see our Shipping Policy for full delivery information, times, and rates.

Returns & Refunds

We offer returns and refunds in line with UK consumer rights. Please read our full Returns Policy for details on eligibility and the process.

Cancellations

If you wish to cancel an order, please contact us as soon as possible. If your order has not yet been dispatched, we will cancel and refund it in full. If it has already been sent, you’ll need to follow the returns process.

Liability

We are not liable for:

  • Any indirect or consequential losses from using our products or website

  • Allergic reactions or misuse of products — always supervise your dog and read product labels carefully

  • Delays or disruptions outside our control (e.g. courier delays or technical issues)

Nothing in these terms limits your legal rights under UK consumer law.

Intellectual Property

All content on our website (including text, logos, photos, and designs) belongs to Womack Doggie Delights and may not be copied or used without our permission.

Privacy

We respect your privacy and handle personal data according to our Privacy Policy and Cookies Policy.

Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be published on our website.

Contact Us

If you have any questions or concerns, please get in touch:

Womack Doggie Delights
The Big Shop, Womack Staithe, Norfolk
📧 Email: miabandy@womacksdoggiedelights.co.uk
📞 Phone: 07754077705

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