Shipping Policy - The Basics

Last updated: 21/07/2025

At Womack Doggie Delights, we aim to get your doggie treats and goodies delivered to you as quickly and reliably as possible.

Where We Ship

We currently ship to addresses within the UK only.

Processing Time

Orders are usually processed within 1–4 working days.
Orders placed on weekends or public holidays will be processed the next working day.

Delivery Options & Rates

Service Estimated Delivery Time Cost

Standard Delivery3–5 working days £3.35

Express Delivery1–2 working days £5.00

Free UK Standard Delivery on orders over £50!

Local Pickup

If you’re near Ludham in Norfolk, you can choose free collection from The Big Shop during opening hours. You’ll get an email or message when your order is ready to collect.

Packaging

We pack everything carefully to keep your items safe (and tasty!) in transit. Wherever possible, we use eco-friendly or recyclable packaging.

Delays & Issues

While we do our best to ship on time, delays may happen due to courier services or busy periods (e.g. Christmas). If your order is late or missing, please contact us so we can help.

Lost or Damaged Items

If your order arrives damaged or doesn't arrive at all, please contact us within 7 days of the expected delivery date. We’ll do our best to resolve the issue quickly.

Contact Us

If you have questions about shipping or your order, contact us at:

📧 Email: miabandy@womacksdoggiedelights.co.uk
📞 Phone: 07754077705
📍 Or visit us at The Big Shop, Womack Staithe, NR29 5DQ

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